Featured Speaker:  Dr. Enrico C. Mina
TQM & Supply Management Consultant
November 27, 2020
9:00am – 12:00nn
Regular Rate           Php 1,499.00 + VAT starting November 21, 2020
Early Bird Rate        Php 1,399.00 + VAT until November 20, 2020
Group Rate              Php 1,299.00 + VAT per pax for 5 or more pax

Inclusive of the Webinar Session and the Digital Certificate


All work in an organization is performed through processes. Human resources are an indispensable element is every process. But human beings are imperfect and prone to committing mistakes. A high-quality process needs to operate at a very high level of reliability and predictability. How can such a process be possible given human fallibility?

The answer lies in a system of procedures, devices, and other interventions that make doing the right things easy and the wrong things difficult, or at least alert the human operator that a mistake has been committed or is about to be committed. This system is called Poka-Yoke, a Japanese term that means “mistake-proofing.” It was first developed in Toyota Motors of Japan by Shigeo Shingo, who assisted Taiichi Ohno in creating the Toyota Production System, also known as the Just-in-Time Production or Lean Manufacturing. The TPS is recognized as the world’s most efficient manufacturing system. JIT cannot allow mistakes because they would derail the finely-balanced operations. If mistakes can be prevented, then the operations will flow smoothly and productively, producing outputs of high quality at the shortest cycle time and at the least cost.

This course teaches the fundamental principles and concepts of the Poka-Yoke System.

Learning Outcomes

            At the end of this course, the participants will be able to:

  1. Understand and explain the basic principles and concepts behind poka-yoke
  2. Apply these principles and concepts to the development of a poka-yoke solution to an actual operating problem in their respective organizations.


Course Outline

  1. The changing business environment
    1. More demanding customers and tougher competition
    2. The need for greater competitiveness for survival and growth
  2. The primary purpose of a business enterprise
    1. To satisfy its customers by offering better value than competitors
    2. Satisfied customers lead to higher sales, market share, growth, and profit
    3. Customer goals:
      1. Quality
      2. Cost
      3. Delivery
  3. Process and Results
    1. Process elements: human resources, machines, materials, methods, measurements, and work environment
    2. Cause-and-effect relationship between process element interaction and the results or outputs
    3. Process control through the six elements
  4. Two Approaches in Dealing with Human Errors
    1. To assume that errors are inevitable
    2. To believe that all kinds of errors can be eliminated or prevented
  5. Inspection Techniques
    1. Judgment inspection
    2. Informative inspection
    3. Source inspection
    4. Sampling vs. 100% inspection
  6. Three Strategies for Zero Defects
    1. Don’t make it if the customer does not need it.
    2. Make it to withstand any use.
    3. Once you’ve made it, use it right away.
  7. Different Kinds of Human Errors
    1. Forgetfulness
    2. Errors due to misunderstanding
    3. Errors in identification
    4. Errors made by amateurs
    5. Willful errors
    6. Inadvertent errors
    7. Errors due to slowness
    8. Errors due to lack of standards
    9. Surprise errors
    10. Intentional errors
  8. Approaches to Mistake-Proofing
    1. Mistake-prevention in the work environment
    2. Mistake prevention upstream
    3. Mistake detection through self-checks
    4. Prevention of the influence of mistakes
  9. Basic Poka-Yoke Functions
    1. Prediction
    2. Detection
    3. Sub-functions
      1. Shut-down
      2. Control
      3. Warning
    4. Detection methods
      1. Contact
      2. Non-contact
      3. Fixed-value
      4. Motion-step
    5. Identification of items
      1. By weight
      2. By dimension
      3. By shape
      4. By color
    6. Deviation detection
      1. Process sequence method
      2. Process-to-process sequence method
      3. Deviation from fixed values using a counter
      4. Odd-part out method
      5. Critical condition detection
      6. Using a go/no-go gauge
      7. Using a critical-items checklist before starting operations
  10. Poka-Yoke Devices and Systems
      1. Many possibilities today because of the advancement of technology
      2. Can be simple, inexpensive, and easy to install
      3. Sources of ideas
  11. Product and Process Design
  12. Eight Principles
  13. Next Steps



            The course facilitator is Dr. Enrico C. Mina, an Associate Professor at the Ateneo Graduate School of Business who has had 40 years of experience in the field of TQM, particularly in San Miguel Corp., United Laboratories, Inc., and Kaizen Management Systems, Inc.


            The course is held online via Zoom over a three-hour period.


  • Dr. Enrico C. Mina is an Associate Professor of the Ateneo de Manila University Graduate School of Business, who teaches various economics and business management courses. He has had 27 years of teaching experience, the bulk of which was at the post-graduate level at the AGSB. Dr. Mina returned three years ago from a three-year teaching engagement as Senior Lecturer at the Department of Business Studies of the Papua New Guinea University of Technology at Lae City, Morobe Province, Papua New Guinea. While there, he taught courses in basic economics and management and acted as the Director of the Executive MBA Program, which he helped conceptualize and design and in which he taught six courses.
  • Dr. Mina also has extensive experience in the business world as manager, consultant, and trainer, particularly in the areas of Total Quality Management and kaizen (continuous improvement), operations and supply chain management, and strategic management.
  • Dr. Mina is a faculty member as well at the Ateneo School of Government, teaching Applied Economics in the Public Sector. At the same time, he teaches MBA courses at the Ateneo School of Medicine and Public Health, whose curriculum seamlessly integrates medical science and management.
  • He has written and published several research papers and original cases. While at PNG University of Technology, he wrote a textbook entitled Introduction to Economics for use by the university’s Department of Open and Distance Learning’s Adult Matriculation Program. He has also been the adviser of the Governance Innovation Report (equivalent to a masteral thesis) of 24 students at the Ateneo School of Government.
  • Dr. Mina obtained his Doctor of Business Administration (DBA) degree from De La Salle University-Manila in 2011, his MBA from the Ateneo Graduate School of Business in 1979, and two undergraduate degrees (AB major in Economics and BSBA major in Management, Summa cum Laude) from De La Salle University-Manila in 1973.


LIMITED SLOTS. Limited slots are available. To avoid last-minute delays and inconveniences, we advise you to please register at the latest two days or one day before the webinar event.

REGISTRATION. You must register or be registered by someone else to be able to join our webinars.  Webinar access links are strictly sent through email therefore make sure you indicate the right email addresses for the participants. Please indicate how many participants you wish to include before hitting the REGISTER NOW button.

CHECK OUT. When you go to the Checkout Page, double-check the number of participants you have to register, if you change your mind or wish to make last-minute adjustments, do not forget to update your cart by clicking the UPDATE CART button.  Once everything is final, you may now click the PROCEED TO CHECK OUT button.

BILLING DETAILS AND THE NAMES OF THE PARTICIPANTS. On the upper portion, you have to enter your details (esp. your email address) as the one paying for the registration. Underneath, you have to enter the details (esp. the email addresses) of the participants you wish to join the webinar.


POWERMAX provides three (3) payment options:
(1) Bank Deposit/Online Bank Transfer
(2) G-Cash
(3) PayPal/Credit or Debit Card Through PayPal

Bank Deposit or Online Bank Transfer / G-Cash
If you choose Bank Deposit/Online Bank Transfer or G-Cash, you have to send the proof of payment to info@renee1.sg-host.com.

IMPORTANT:  Proof of payment must be sent to info@renee1.sg-host.com.  Failure to send the proof of payment to info@renee1.sg-host.com means the participants will not receive the webinar links even if the proof of payment is sent to other contact details of Powermax or its representatives (e.g., Facebook, Messenger, Viber, other email addresses, etc.).

Payment Through PayPal
If you choose to pay for your registration using PayPal you may do so.  Please take note that PayPal also accepts Debit Cards and Credit Cards bearing the VISA and Mastercard logo. Unlike the Bank Deposit/Online Bank Transfer, the PayPal process automatically updates our system to issue the participants their access to our webinars.

WEBINAR ACCESS LINKS.  Once payment is made and verified, we can activate the spot on the webinar then we can send the webinar access links to the email addresses of the participants – this only goes with Bank Deposit/Online Bank Transfer / G-Cash.  However, for payments made using PayPal, the activation process is automatic. Note that your webinar access link cannot be shared with anyone else.  If you cannot attend on the date and time of the webinar kindly advise us at the latest one day ahead.

POWER WEBINARS. Powermax live webinars are designed to give you an incisive insight into a plethora of interesting and relevant topics using Zoom technology. It aims to uncork the latest updates, best practices, useful strategies, and tactics, and/or practical tips and techniques not just to widen your horizon but also to equip you with the essential knowledge and skills. Hopefully, this will also encourage you to register for the other webinars of Powermax. Just visit our site – www.powermax.ph to see our other webinars.


To ensure a pleasant webinar experience, we recommend to registrants to:

  1. Download and install the Zoom application beforehand
  2. Ensure that there is a proper internet WIFI connection
  3. Use a working webinar streaming device.



  1. Definition of Terms
    • REGISTRANT – The person who has registered himself or other people for a webinar of Powermax
    • ENROLLEE(S) – The person(s) registered by the REGISTRANT
    • PAID REGISTRANT – The registrant who has paid in full for the registration of the ENROLLEE(S)
    • ATTENDEE(S) – The enrollee(s) who has / have actually attended the webinar
  1. The Official Receipts will be made available for pick up at the office of

Powermax Consulting Group. If you need a soft copy, we can take a picture of it and send you a copy online. However, if you want the physical copy delivered to your office, you can arrange with and pay for a local courier service like Lalamove or Grab Express.

  1. Sharing of the presentation materials depends on the webinar speaker.

(a) Some speakers willingly share their materials while others don’t.
(b) For the speakers who are willing to share their presentation materials

  • Some prefer that the materials be sent in advance while others prefer that they be sent after the webinar
  • Some prefer that the handouts to be given to the attendees are different from the PowerPoint files that they use and will not share the PPT files

Powermax cannot guarantee that the presentation materials of each webinar will be shared, or shared in advance, or will be the same as the PPT file of the speaker.

  1. Any form of video, image or audio recording during the webinar is not allowed unless with the express permission of the speaker and the management of Powermax Consulting Group.
  2. Your registration fee entitles your enrollee(s) to a slot in a webinar you have paid for but no record of the video of the webinar will be given.
  3. If an enrollee fails to join the webinar because Powermax fails to give the webinar link, the payment of his / her REGISTRANT will be refunded in full or if the REGISTRANT prefers, the payment will be rolled over to other webinars of his / her choice.
  4. If an enrollee advises Powermax five (5) days before the scheduled date of the webinar that he / she cannot attend it, the payment for that slot will be rolled over to another webinar. But if he / she avails of the presentation materials of that webinar (assuming the speaker has shared the materials), the payment cannot be rolled over to another webinar.
  5. If an enrollee fails to attend a webinar and also fails to advise Powermax five (5) days before the scheduled date of the webinar, the presentation materials of that webinar (assuming the speaker has shared the materials) will be given to him / her but there will be no option for rollover.
  6. If an enrollee fails to attend a webinar because of a technical glitch on his / her device but other enrollees manage to join the said webinar, there will be no liability on the part of Powermax unless it can be established that there is a clear fault by a representative of Powermax.
  7. Certificates will be given to the ATTENDEES only.
  8. Questions or clarifications about the subject matter of a webinar can only be entertained by the speakers during the holding of the webinar. After the webinar, the speaker cannot be obliged to answer them through email, Facebook chat or some other means.


Thank you and enjoy!

Keep safe and God Bless!

1,499.00 + VAT


There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.




1,499.00 + VAT


1,499.00 + VAT

1,499.00 + VAT